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What to Do During a Power Outage

What to Do During a Power Outage in Langley/Surrey | BC Hydro outage tips

What to Do During a Power Outage
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Storms roll through Langley and Surrey a few times every winter, and the lights can go out before you even hear the wind pick up. Knowing what to do during a power outage makes the difference between a calm evening at home and a stressful scramble in the dark. This guide covers the steps that actually matter, from the first minute the power drops to the moment it comes back on. At Vancan Electric, this is the same advice we give Langley and Surrey homeowners who call us during a major outage.

Why Power Outages Happen in the Lower Mainland?

Most outages in Langley and Surrey trace back to a couple of common causes. Knowing which one you’re dealing with helps you gauge how long you’ll likely be without power.

Why Power Outages Happen in the Lower Mainland

Storms and Fallen Trees

Trees are behind more than half of all power outages in BC, according to BC Hydro. Wind and heavy rain loosen root systems in the wet coastal soil, and branches come down on overhead lines.

This is why outages in Langley and Surrey spike between November and March, when one Pacific storm follows another.

Utility Maintenance and Equipment Failure

Not every outage is weather related. Common non-storm causes include:

  • Scheduled maintenance to replace aging power poles or upgrade equipment (usually announced in advance)
  • A transformer overheating or failing
  • A vehicle colliding with a pole
  • Equipment simply reaching the end of its service life

These outages are usually shorter and more localized, often affecting a single street rather than a wide area.

What to Do During a Power Outage?

Before you reach for candles, take a minute to figure out what you’re actually dealing with. Look out your window to see if your neighbors still have lights on. If they do, the problem may be limited to your home, not BC Hydro’s grid.

If it looks like a wider outage, here’s the order that actually helps:

  1. Check BC Hydro’s outage map or call 1 800 BCHYDRO (1 800 224 9376) to confirm the outage is on their end and see the estimated restoration time.
  2. Turn off or unplug major appliances and electric heaters. This protects them from damage when power surges back on and reduces strain on the grid during restoration.
  3. Leave one light switched on, inside and outside. It costs nothing and tells you the moment power returns, without you having to keep checking.
  4. If you smell smoke or heard a loud bang before the lights went out, mention it when you call BC Hydro. That detail helps crews find the cause faster.

Staying Safe During the Outage

Safety matters more than convenience. A few precautions in the first hour of an outage prevent most injuries and property damage.

Downed Power Lines: Never Touch Them

A downed line can still be live even without sparks or sound. Stay at least 10 metres away, the length of a city bus, and call 911. Never move it yourself, and keep kids and pets away.

What to Do During a Power Outage

Using Flashlights and Backup Lighting Safely

Candles cause house fires every winter in BC. Battery-powered flashlights and lanterns are the safer choice.

  • Store flashlights somewhere you can find in the dark, like a front hall closet
  • Keep spare batteries with them, not in a separate drawer
  • If you use candles, never leave them unattended

Generator Safety (Carbon Monoxide Risks)

Portable generators kill people every year from carbon monoxide poisoning, almost always because they were run indoors or in an attached garage. Run one outside only, at least 6 metres from any window, door, or vent.

For a safer, permanent setup that starts automatically and avoids this risk altogether, many Langley and Surrey homeowners choose a professionally installed standby generator instead.

Protecting Your Food: Fridge and Freezer Tips

Keep the doors closed. Every time you open the fridge or freezer, cold air escapes and the clock resets on how long your food stays safe.

Appliance Safe Without Power What to Do
Refrigerator Up to 4 hours Keep closed, then check temperature before eating perishables
Full freezer About 48 hours Keep closed; a full freezer holds cold longer than a half-empty one
Half-full freezer About 24 hours Group items together to retain cold better

If the outage is expected to run long, bags of ice placed inside the fridge help extend that window. When power returns, check for signs of spoilage rather than relying on smell alone. Any perishable food that sat above 4°C for more than 4 hours should be discarded, even if it looks and smells fine.

Protecting Your Food Fridge and Freezer Tips

Keeping Your Home Warm (or Cool) Without Power

Most homes in Langley and Surrey rely on electric baseboard heaters, so an outage in January means no heat as well as no lights. A few ways to stay comfortable until power returns:

  • Close curtains and blinds to trap whatever heat remains inside
  • Gather in one smaller room to share body heat rather than heating the whole house
  • Layer blankets and warm clothing instead of relying on portable propane heaters indoors, which carry their own carbon monoxide risk
  • In summer outages, keep blinds closed during the day and open windows in the evening once it cools down

If cold winters are a recurring frustration in your home even when the power is on, it may be worth looking at how your baseboard heaters are set up, since inefficient heating adds up regardless of outages.

Keeping Your Home Warm (or Cool) Without Power

When the Power Comes Back On

When the power comes back on, following a few vital tips can protect your electrical appliances.

Why You Shouldn’t Turn Everything On at Once

When power is restored, the electrical system needs a moment to stabilize. Turn on your most essential items first, such as the fridge, then wait 10 to 15 minutes before plugging in and switching on everything else. This reduces the load spike that can trip breakers or strain equipment that just came back online.

Signs of Surge Damage to Watch For

Power surges during restoration can damage sensitive electronics and, in some cases, point to a bigger wiring issue. Watch for:

  • Outlets that spark or feel warm when you plug something in
  • Breakers that trip again shortly after being reset
  • Electronics that won’t turn back on despite being plugged in correctly

If you notice sparking outlets, don’t keep testing them yourself. Sparking outlets are a sign of a wiring problem that a licensed electrician should look at before it becomes a bigger hazard.

Conclusion

Knowing what to do during a power outage keeps your family safe and your home protected, whether it’s a short blip or a multi-day storm outage across Langley and Surrey. But if your power drops more often than your neighbors’, or the lights flicker and breakers trip even when BC Hydro’s grid is fine, the real problem may be inside your walls. Vancan Electric can Provide Residential Wiring Services in Langley for you, or install a standby generator so the next storm doesn’t leave you in the dark at all. Contact us today to get it sorted before the next outage hits.

VanCan Electric Ltd - Electrician In Langley
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